1. From the left-side menu, go to Library > Video messages.

2. Find the video message you want to update, then select Edit.

   

3. In the Content tab, update any of these items:

   • Headline: Edit the text that appears above the video
   • Video Playlist: Add, remove, replace, or record videos for the message
   • Supporting content: Edit the text that appears below the video
   • File: Turn Attach a file to this video message on or off, then add or remove a file. Supported file types include PDF, PNG, JPG, DOC, and DOCX
4. Open the Details tab to update message settings
   • To update the Label, select the edit icon next to the current label, enter a new label, then select Update
   • To update the Status, choose whether the video message is active or inactive
     • Active: Recipients can open and watch the video message
     • Inactive: Recipients cannot open the video message
   • To update the Expiration date, select the edit icon, then add or change the expiration date
5. When you finish making changes, select Save

Considerations

• You cannot change a video message from Public to Private, or from Private to Public, after you create it.

• You also cannot change the recipient assigned to a private video message.