Spark Hire Meet Help Center

How to resolve an OverconstrainedError

Jason Brown
Jason Brown
  • Updated

The OverConstrainedError can occur if the selected media device can no longer be accessed, either because another application is accessing the media device or there is a problem with the device’s connection to the computer.

 

Please take these steps to resolve the error:

  1. Reboot the computer or mobile device.
  2. Check to ensure that no other programs which may be accessing the webcam or microphone are running.
  3. If the webcam and/or microphone are external, unplug it and plug it back in.
  4. If the issue persists, try accessing the assessment using an incognito or private browsing window.

 

 

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