What is a Live Video Interview?

A Live Video Interview is a real-time conversation over video, very similar to a standard video conference or chat (e.g., Zoom, Teams). You join from your web browser, and the call starts once everyone is ready. There are no meeting IDs to track—just follow your invitation link, and you’re in.

What to expect

You’ll land on a brief prep screen first. The site will check your camera, microphone, and connection, then guide you to the interview room. From there, you’ll see familiar controls to mute, turn video on or off, share your screen if asked, and leave when finished. If others join before you, you may see a short waiting screen.

Before you begin

Set yourself up so you can focus on the conversation, not the tech.

• Log in and get familiar with Spark Hire Meet before your interview.
• We suggest using a desktop or laptop computer with a webcam and microphone, and the Google Chrome Web Browser.
  • If you use your phone, open Chrome on Android or Safari on iOS. Also, be sure your mobile device is charged!
• We recommend using headphones during your interview for the best quality audio and to prevent audio feedback or echoing.
• A strong connection helps: close apps that might use your camera, mic, or bandwidth so your audio stays clear.
• Choose a quiet, well-lit spot and center your face in the frame.

Treat this like a normal conversation. You already earned the invite!

Check your setup

Arrive five to ten minutes early. Run a quick device and network test to avoid surprises. If anything looks off—dark image, low volume—adjust your lighting or move closer to the mic, then test again.

• Run a device and network test → www.sparkhire.com/diagnostic_room
• Schedule a test call → www.sparkhire.com/s/LiveInterviewConciergeService

How to join

1. Open your invitation and select Go to your interview.

   

2. On the prep screen, grant permission for your webcam and microphone when prompted. We recommend using headphones to reduce echo or audio issues.
3. Complete the quick technical check:
   • Select your webcam from the dropdown until you see yourself in the preview, then click Continue.
   • Select your microphone from the dropdown until the volume meter responds to sound, then click Continue.
   • Run the connection test, then click Continue and Start my interview.

When everyone is in, the interview begins automatically. If you disconnect, simply re-open the link, and you’ll rejoin.

During the interview

Focus on connection and clarity. If you need to share your work, use the screen-share button and confirm what others can see. The chat is there for short notes to everyone; it is visible to all participants. If you experience a delay or echo, mute when you’re not speaking and close any extra tabs.

During the interview, you'll see controls across the screen:

1. Header brand – The company branding in the top bar
2. Time remaining appears at the top left – A timer shows how much time is left in the interview.
3. At the bottom in the middle, you’ll find:
   • Webcam & mic settings
   • Screen share
   • Chat & polls – Opens a panel on the left for chatting
   • Participants – Opens the participants list on the right
   • Tile view toggle
   • More actions (three-dot menu):
     • Adjust your name as displayed in the interview
     • Manage your video quality
     • Toggle full screen
     • Adjust webcam and microphone settings
4. Support links – Opens support form, navigates to the help center, and allows you to see accessibility options.
5. Leave button at the top right – Ends the interview

When the interview is done, you will be automatically redirected to your Interviews page on Meet.

If something goes wrong

Try quick fixes in this order; most issues resolve with these steps:

1. Leave the meeting and rejoin using the same link.
2. Move closer to your router or plug in with an Ethernet cable.
3. Close other apps using your camera or mic, then run the device and network test again.

Need help?

If you still cannot join or stay connected, we’re here to help:

• See our Troubleshooting guide in the Help Center
• Contact us at http://support.sparkhire.com/hc/en-us/requests/new