Spark Hire Meet Customer Help Center

Manage video requests

Laura Dominoni
Laura Dominoni
  • Updated
Plan: All plans

To manage video requests you’ve sent:

  1. From the left-side menu, go to Library > Video requests.
    • Search through previous video requests, see whom you have sent video requests to, check the status of video requests, and access video request links.
    • Sort video requests by the creator of the request, the expiration date, the recipient’s name, and the status of the video requests.
    • Filter your video requests by status (completed, active, or inactive) and by whether they have been deleted.
  2. For incomplete video requests, you can:
    • View: See the video request settings, make adjustments to the headline, details, pre-configuration, expiration date, and activate or deactivate the request.
    • Activate/Deactivate: Turn the video request on/off for the recipient.
    • Update the expiration date: Change when the video request will expire.
    • Re-send: Re-send the video request to the recipient.
    • Clone: Copy the video request so you can send the same one to new recipients.
    • Delete: This will deactivate the video request and remove it from your list.
  3. For completed video requests, you can:
    • View: Watch the submitted video and make adjustments to the video’s details (name, description, and type), manage permissions for the video, and apply a custom thumbnail. 
    • Clone: Copy the video request so you can send the same one to new recipients.
    • Delete: This will remove the video request from your list, but the submitted video will still be in your video library.
  4. From the video requests list, you can also request new videos. To do this, click on Request new at the top of the page.

Was this article helpful?

2 out of 2 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.