Candidates may need extra time to contact their references and submit their details. You can change the deadline for an existing Reference Check, including one that has expired, without sending a new request.

Change a candidate’s deadline

1. Go to the Assessment list and find the relevant candidate’s Reference Check. You can use the search or filters to narrow down the list.

2. Open the three-dot menu for the reference check and select Change deadline.

   

3. In the modal, confirm that the correct candidate and Reference Check are listed.

4. Under Deadline, set the new deadline:

   • Choose a number of days from the dropdown.
   • Alternatively, select the edit icon next to the expiration date to choose a specific date and time.

   

5. Review the expiration date, then select Change deadline. The new deadline is saved, and the candidate automatically receives an email notification.

Change deadlines for multiple candidates

1. In the Assessment list, filter by Reference Check.
2. Select the checkboxes next to the assessments you want to update.

3. Open More in the bulk action toolbar and select Change deadline.

   

4. Review the selected assessments in the modal.
5. Set the new deadline and select Change deadline.

The deadline setting applies to all selected assessments. Each candidate automatically receives an email with their updated deadline.