Spark Hire Meet Customer Help Center

Automated reference checks: Process overview

Laura Dominoni
Laura Dominoni
  • Updated
Plans: All plans

How the reference request process works

When you request references through Spark Hire Meet, both the candidate and their chosen references go through a simple, step-by-step flow. Here’s what happens:

What the candidate sees

1. They get an email from Spark Hire

The candidate receives an email letting them know you’re requesting references. It includes your company name, the role they applied for, who made the request, and the due date.

2. They confirm their email

The candidate confirms their email address before continuing.

3. They enter their references

After confirming their email, the candidate is requested to provide each reference’s full name and email address. They may also include additional details, such as the reference’s:

  • Phone number
  • Job title at the time they worked together
  • Relationship to the candidate
  • Company name

4. They confirm and submit

The candidate reviews all entered references. Once everything looks good, they agree to let Spark Hire contact their references and click Submit references.

  • After the candidate submits a reference, their contact information appears on the candidate’s profile.
  • The candidate gets a confirmation that their references will be contacted.

What the reference sees

1. They get an email request

When the candidate submits a reference, they get an email from Spark Hire explaining that the candidate listed them as a reference.

2. They confirm their email and agree to terms

The reference confirms their email address before continuing.

2. They fill out a short survey

The reference is taken to an online survey where they answer questions about the candidate. Questions vary depending on the survey selected by the employer in Spark Hire.

Before sending their answers, the reference confirms everything is accurate and then clicks Submit.

See survey answers in Spark Hire Meet

As soon as a reference completes the survey, you’ll see their answers in Spark Hire under the candidate’s profile.

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