The custom welcome video feature was built to help improve the candidate experience of your one-way interviews. When you attach a custom welcome video to an interview, it will play before the one-way interview starts. This is an excellent chance for you to introduce yourself, the company, and give the candidate a feel for your organization's culture.
A custom welcome video is added when you're creating/editing a job as it'll appear before all one-way interview for that job.
When creating/editing a job, you'll see a section labeled Interview Welcome Video.
Click Add Video and a modal will appear. This modal will ask you if you want to record a new video or use one that you've previously recorded/uploaded to your video library.
After you've selected a video to use, you'll want to ensure you save the job so the new custom welcome video takes effect.
If you want to change the video, click Change Video and the modal which allows you to record a new video or select one from your video library will appear.
If you want to remove the video, click Remove Video.