If your webcam is selected and not showing any video, please follow the steps below:
1. Close applications other than Spark Hire that use your webcam and microphone. These applications such as Skype and FaceTime may interfere with Spark Hire's ability to leverage your webcam and microphone.
2. Restart your computer to ensure that the camera is not being used by another application.
3. Utilize a newer web browser. The most recent versions of the following browsers are supported:
4. Visit your device's support and downloads page to update the webcam driver. We've compiled some links for you below.
5. If you still can't get video to work, select a different webcam to use or use an Android or iOS mobile device.
To access the interview on a mobile device, you can go to www.sparkhire.com and login. On the following page, tap on the Enter button for the interview to proceed.
On Android, you will need to use Chrome, while on iOS you will need to use Safari.